Support
Register Your Warranty
You can register your warranty online, by post or by phone.
Either way, you'll need the following information ready:
  • Serial number (on the machine / registration form that came in the box)
  • Date you purchased the machine (receipt or delivery note, whichever is later)
  • If you can not see the calendar icon in the date of purchase, please use other browser, e.g. Google Chrome.
All ready? Please fill in the fields below to register your warranty with us.
An email will be sent to you upon confirmation of your warranty.

    Name (required)

    Email (required)

    Contact No.



    Address (required)

    Postal Code (required)

    Product (required)

    Outdoor Unit Model (required)

    Indoor Unit Model (required). Please select only which is applicable.

    Model (required)

    Model (required)

    Model (required)

    Model (required)

    Date of Purchase/Installed
    (Type according to DD/MM/YYYY e.g. 31/12/2020) or Click the calendar icon at the right to select the date. If you can not see the calendar icon in the date of purchase, please use another internet browser, e.g. Google Chrome.

    Purchased From
    (e.g. Dealer/Outlet Name)

    Delivery Order No. / Receipt No.


    Serial Number
    (e.g. For System 3, first write the outdoor unit, follow by 3 indoor unit serial numbers. Serial No. look like this e.g.SIN-WH0494/13A/10/20 or SGA5TFCU3/20/0500022/THE)



    Customer Reviews

    Trentios

    Customer Reviews

    Mazlan987 19/04/2021

    Shopee
    Item looks good and working well. Job done by experienced workers effortlessly replacing my old unit. Communication was also good with the seller. 👍👍👍👍👍

    kingbeowulf 01/04/2021

    Shopee
    Very helpful installation team. Thanks for the good work

    Siew Tin 01/14/2021

    Trentios
    Trentios air purifier is compact and easy to use.

    Jean Ong 01/14/201

    Trentios
    This water heater is user friendly, nice in colour and design. Installation was prompt and aftercare service is good. I strongly recommend this water heater.

    Wang Chiang Hai 01/14/21

    Trentios
    Easy to set up, portable, clean, and straight forward to turn on and use.

    Tang Oi Leng 01/21/21

    Trentios
    Love the design, simple and neat

    Joyce 01/21/21

    Trentios
    Trentios air purifier is compact and easy to use

    Goh Kok Kheng 01/21/21

    Trentios
    Received it on the 4th working day, easy for me to change it. As for Temperature, use L1 as it is good for me and family. Able to monitor the water volume used for me.

    Jai Prakash 15/01/2021

    Trentios
    I love this water heater as it shows how much litres of water I used after bathing and hence it helps me to save the water bill. Secondly it suits all members of family due to its three levels of selection of how much heating of water I need. It also shows how electricity it consumes so it fulfills all my objectives which I was looking for as my objectives which I was looking for as compare to other water heater which does not show all these things. Thanks to Trentios.

    Siew Tin 15/01/2021

    Trentios
    Trentios air purifier is compact and easy to use
    Read more...